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Logging into Your Account

Forgot Password

Remember that passwords are case sensitive, so "john" is not the same as "John".
If you have forgotten you password, you may request it.

Forgot User Name

If you have forgotten your user name, you may request it. You will need to provide the following information

  • Your name
  • What you thought your user name was
  • When you think you signed up for the account
You must send an email from the email account that was used to signup for the account to

Other Common Login Problems

The last common login problem happens when you need to change the cookie setting in your browser. Here are instructions as to how you can change this in Internet Explorer. Some operating systems like Windows XP with Service Pack Two may give you a warning in your browser. Whatever the system, you will need to allow a cookie from